To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please contact us!
When will I receive my order?
Great news! If you're in the US, expect delivery within 1-2 business days. For our friends in CA and UK, it's a speedy 3-4 business days. Please allow 3-4 business days for order processing. We're working hard to get your items to you quickly and appreciate your patience.
What is my Tracking Number?
Your Tracking Number will be emailed to you within 3-4 business days after your order.
Please reach out to our friendly customer experience team if you did not receive it after 5 days!
How Can I Contact Yogalance?
Simply fill in the Contact Form or via email email@example.com
Which currency will I be charged in?
We process all orders in USD.
Will I receive an order confirmation when I place my order?
Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
How can I pay for my order?
Easily pay for your order at Yogalance using PayPal—a secure and hassle-free payment option.
Is Checkout on this site safe and secure?
Absolutely! Our Shopify store ensures top-notch security, and with PayPal, your payment is handled securely. Shop with confidence at Yogalance!
If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up, also to send newsletters of our promotions and coupons for discounts if you signed up to receive our Newsletter.
Will I be charged for customs and taxes?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country.
For further details of charges, please contact your local customs office.
Can't find the question you are looking for? Don't hesitate to contact us. We are always here to answer your questions.